Skip to main content

Conflict Effect and Resolution Levels among Academic Teaching staff and their Assistants at Faculties of Nursing

Research Authors
 Amal Sayed Mohamed  -Nadia Mohamed Ali  -Azza Abd El-Aziez Ali.
Research Date
Research Publisher
Assiut Scientific Nursing Journal
Research Vol
4
Research Year
4/2016
Research_Pages
170-179
Research Abstract

Introduction: Conflict in some event becomes a normal and healthy part of human relationships. No one can deny that the compatibility in humans personality not exist there are a long range of individual differences. No two people exist until now can be expected to agree on everything at all times, it’s the nature of humanity. Conflicts are inevitable in the workplace as well as in personal and social life. Productive people’s needs to learn how to deal with conflict in a healthy way. When conflict is mismanaged, it can harm the relationship, but when handled in a positive way it's provides an opportunity for growth, ultimately strengthening the bonds between people. Conflict resolution skill levels are determinant factor for academic teaching staff productivity

Aim of the study:  Explore the effect of conflict and Investigate conflict resolution levels among academic teaching staff and their assistant at Faculties of Nursing Assiut and Sohag Universities.

Research design:  Descriptive correlational study design was used to carry out the study

Study setting: The present study was conducted at Faculties of Nursing Assiut, and Sohag Universities.

Study sample: Which included all academic teaching staff and their assistant at faculty of nursing Sohag University (No.=51) and equal number from  academic teaching and their assistant Faculty of Nursing Assiut University (No.=51)

Tool of data collection: Consists of two parts; part one  consists of A- Personal data  about age, Scientific degree, and years of experience and  B- Conflict resolution questionnaire includes 20 items used to assess conflict resolution skills levels, the responses were measured on five points Likert scale ranging from; (5= always, to 1= never).Scoring interpretation will varying according to 20 statements total score equal 100 measured as; (80-100) excellent level of conflict resolution; (60 79) average level of conflict resolution; (59 and below) level of conflict resolution need improvement.

Part two Effects of conflict, Positive effect it consist of 7 sub-items, and Negative effect which consist of 6 sub-items, responses will be measured on a 3-point Likert scale ranging from agree=3 to disagree. =1

 

Result: More than half of them aged from 20 years to less than 30 (51.9%) about (41.2%) were demonstrators and (4%) from the total sample were assistant professors. About (44.1%) from them have less than five years of experience. About (3.9% ) of academic teaching staff at Faculty of Nursing Assiut university  had excellent level of conflict resolution, and (60.8%) from them were average level of conflict resolution,  meanwhile (80.4%) of academic teaching staff and their assistant at Faculty of Nursing Sohag University  need to improve level of conflict resolution and (19.6%) were average level of conflict resolution also there were a statistical significance difference between academic teaching staff  at Faculty of Nursing Assiut and Sohag Universities in all levels of conflict resolution. About ( 64.7%) of academic teaching staff and their assistant at Faculty of Nursing Assiut University had a positive conflict effect; meanwhile academic teaching staff and their assistant at Faculty of Nursing Sohag University (80.4%) of them had negative conflict effect.

Conclusion:

    • Regard conflict resolution levels more than half of academic teaching staff and their assistant Faculty of Nursing Assiut University were average level of conflict resolution, but the majority of academic teaching staff and their assistant Faculty of Nursing Sohag need to improve their conflict resolution level.
    • Nearly two third of academic teaching staff and their assistant Faculty of Nursing Assiut University mentioned that conflict had positive effect while the majority of  academic teaching staff and their assistant Faculty of Nursing Sohag illustrated that conflict had negative effect on them.

Recommendations: Condensed training for Academic teaching staff and their assistant about conflict resolutions levels and its strategies. Faculties' administrators should do the best to facilitate early investigation of conflict and resolve it in correct way